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0
votes
Answer:
Hi, please contact our service team via email at support@addmotor.com for a replacement user manual for the Grandtan M-340.
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Addmotor CustomerApril 28, 2024
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votes
Answer:
Sorry, it doesn't look like the Grandtan's handlebar stem will fit this.
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Addmotor CustomerMarch 12, 2024
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votes
Answer:
Hi, we have no plans to equip the Grandtan trike with a parking brake just yet.
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Addmotor CustomerAugust 15, 2023
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votes
Answer:
Our etrikes have completed 85% of the assembly. All you need to assemble is the front wheel, front fender, pedals, and handlebar. Hope this helps.
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Addmotor CustomerJune 12, 2023
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votes
Answer:
Hi, thanks for your question. Now we don't have bike/trike lock in our website, but you can search lock for trike in Amazon or other shopping websites. There has many types of lock that are available with the etrike, such as foldy lock and Bike U Lock.
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Addmotor CustomerApril 15, 2023
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Answer:
I wouldn't ride it fast on rough terrain. These bikes ride high, and will flip easy on a slight bump. Go slow, or add some heavy bags of weeds into the trailer, to hold you down.
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John DesrosiersApril 14, 2023
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Answer:
Of course! This fat tire electric tricycle can be ridden in all terrains.
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Addmotor CustomerMarch 15, 2023
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votes
Answer:
Of course! This fat tire electric tricycle can be ridden in all terrains.
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Addmotor CustomerMarch 17, 2023
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Answer:
Hi, the max weight capacity of addmotor m340 is 450lbs.
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Addmotor CustomerMarch 15, 2023
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Answer:
Sure, you can choose the mode when you ride the e-trike, and you can also ride it without using battery.
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Addmotor CustomerMarch 15, 2023
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Answer:
Hi, the answer is no, you don't need to have a driver license for this fat tire electric trike.
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Addmotor CustomerMarch 15, 2023
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Answer:
Sorry, this electric fat trike are not available to fold up to transport.
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Addmotor CustomerMarch 15, 2023
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1
votes
Answer:
The pedal assist didn’t work the way I expected. If you are going less than the speed for that pedal assist level, the motor will come on. It feels like the further I am below the speed, the more power the motor applies. So basically it makes you go th
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Chris MichelsMarch 16, 2023
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Answer:
There is a 7 speed pedal assist system, press UP or DOWN to adjust the power output of the motor.
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Addmotor CustomerMarch 09, 2023
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votes
Answer:
We offer 1 year warranty to our adult electric tricycles.
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Addmotor CustomerMarch 09, 2023
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votes
Answer:
Hi, it's a 3 wheel electric trike, so it will more stable than 2 wheels, but it takes practice to get used to turning. Get a helmet for your falls.
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Addmotor CustomerMarch 09, 2023
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Answer:
The weight of this Grandtan M-340 electric trike is around 127lbs
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Addmotor CustomerMarch 09, 2023
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Answer:
Don't worry, our 48V*20Ah battery pack is UL-certified, it is pretty safe.
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Addmotor CustomerMarch 09, 2023
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0
votes
Answer:
Hi, we use Samsung battery cells
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Addmotor CustomerMarch 09, 2023
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0
votes
Answer:
Hi, don't worry, this fat tire electric tricycle is anti-slip.
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Addmotor CustomerMarch 07, 2023
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1
votes
Answer:
Kindly provide your email to us, and we'll send you a user manual.
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Addmotor CustomerMarch 07, 2023
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0
votes
Answer:
Hi, don't worry, the replacement etrike battery is available: $699 In stock and ready to ship https://www.addmotor.com/products/20ah-kirin-battery
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Addmotor CustomerMarch 07, 2023
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0
votes
Answer:
Hi there, our company is located in El Monte, CA 91731
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Addmotor CustomerMarch 07, 2023
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1
votes
Answer:
Thanks for asking, our next batch of electric tricycles will have this function.
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Addmotor CustomerMarch 07, 2023
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votes
Answer:
Hi, it refers to continuous motor power.
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Addmotor CustomerMarch 07, 2023
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Answer:
Don't worry, this adult electric trike can hold up to 450lbs
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Addmotor CustomerMarch 07, 2023
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0
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Answer:
Etrike battery: $699 In stock and ready to ship https://www.addmotor.com/products/20ah-kirin-battery
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Addmotor CustomerMarch 07, 2023
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Question:
Answer:
Sorry, we only ship to America and Canada now
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Addmotor CustomerMarch 03, 2023
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Answer:
Etrike weight: 118lbs, battery weight: 9.5lbs
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Addmotor CustomerMarch 03, 2023
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0
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Answer:
Yes! we have St.Patrick Day's Sale now, free mirrors for all e-bike and etrike orders
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Addmotor CustomerMarch 03, 2023
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Answer:
The electric bike is waterproof, but we still suggest not taking the bike into the water which exceeds the lowest line where the controller is. After a ride in the rain, you should dry up all electronic parts as well as possible to guarantee a long produc
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Addmotor CustomerMarch 01, 2023
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Answer:
Yes, you can finance this electric tricycle through Affirm.
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Addmotor CustomerMarch 01, 2023
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Answer:
Yes, we are an American company based in California, also there is a showroom in Florida.
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Addmotor CustomerMarch 01, 2023
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Answer:
We have battery for sale: https://www.addmotor.com/products/20ah-kirin-battery
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Addmotor CustomerMarch 01, 2023
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Answer:
Hi, full charge time is 8-10 hours.
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Addmotor CustomerMarch 01, 2023
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Answer:
Sorry, we don't have folding electric trikes currently, but this is something we are considering.
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Addmotor CustomerFebruary 28, 2023
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Answer:
Hi, you can pedal it normally, but it would be a little more difficult to pedal than normal bikes.
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Addmotor CustomerFebruary 28, 2023
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Answer:
Hi, we have showrooms in CA and FL providing test ride service, if you are not close to these places, you can send us your address info so that we can check if there is any retailer near you.
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Addmotor CustomerFebruary 28, 2023
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Answer:
Hi, all the colors are in stock and ready to ship now!
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Addmotor CustomerFebruary 28, 2023
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votes
Answer:
Thanks for your love for our Grandtan electric tricycle, we offer financing plans through Affirm.
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Addmotor CustomerFebruary 28, 2023
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Answer:
Hi, according to our test, the riding range is between 40-80 miles, the result varies due to many factors, such as terrain, rider's weight, wind direction, PAS, etc.
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Addmotor CustomerFebruary 28, 2023
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Answer:
Yes, we offer free shipping to Ontario Canada, it takes 7-9 days
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Addmotor CustomerFebruary 25, 2023
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0
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Answer:
Hi, this etrike has 7-speed PAS, bike weight: 118lbs, battery weight: 9.5lbs
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Addmotor CustomerFebruary 25, 2023
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0
votes
Answer:
Hi, M-340 electric trike weighs around 127lbs (with battery)
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Addmotor CustomerFebruary 25, 2023
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Answer:
Hi, the width of this adult electric trike is around 33.5"
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Addmotor CustomerFebruary 25, 2023
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0
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Answer:
We offer financing through Affirm where you can choose how much to put down and finance the rest.
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Addmotor CustomerFebruary 25, 2023
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0
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Answer:
You can use a bike rack or cargo carrier to transport. Some people also use the bed of a truck or by pulling a small trailer.
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Addmotor CustomerFebruary 24, 2023
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0
votes
Answer:
Hi, you can subscribe to our newsletter to receive the latest news, promotions, and activities.
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Addmotor CustomerFebruary 24, 2023
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0
votes
Answer:
Hi, it weighs about 118lbs/53.5kg
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Addmotor CustomerFebruary 24, 2023
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0
votes
Answer:
Hello, the ebike battery is removable
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Addmotor CustomerFebruary 24, 2023
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0
votes
Answer:
Hi, currently we don't have electric tricycles adaptable to 2 seats, but we have cruiser ebike models that seat 2 people.
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Addmotor CustomerFebruary 24, 2023
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1
votes
Answer:
No. The pedals will only move when you pedal them.
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Addmotor CustomerFebruary 23, 2023
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0
votes
Answer:
Yes, we offer financing through Affirm.
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Addmotor CustomerFebruary 23, 2023
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0
votes
Answer:
Hello, there are tubes in the tires.
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Addmotor CustomerFebruary 23, 2023
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0
votes
Answer:
Do an internet search and you will find several companies that offer insurance for bikes and ebikes. It may be cheaper to contact your homeowner's or renter's insurance and find out if they are covered or can be added for a small fee.
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Rad RadFebruary 24, 2023
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Answer:
We do not work directly with any providers so you would need to reach out to them directly to see what they could cover.
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Addmotor CustomerFebruary 23, 2023
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0
votes
Answer:
Sorry, we don't have fold electric trikes now, but it's coming soon!
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Addmotor CustomerFebruary 23, 2023
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0
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Answer:
Of course, we have many customers who have used this electric trike as a golf cart out on the course, but we do recommend checking with your golf course ahead of time though.
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Addmotor CustomerFebruary 21, 2023
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0
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Answer:
Hi, yes there would be a user manual in the electric tricycle box.
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Addmotor CustomerFebruary 21, 2023
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0
votes
Answer:
The charger is 2 amp and the battery is 20 amp hours. 10 hours from empty to full, less if not completely empty.
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Rad RadFebruary 24, 2023
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Answer:
It will take 9 -10 hours to fully charge the ebike battery.
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Addmotor CustomerFebruary 21, 2023
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0
votes
Answer:
Hi, the width of this three wheel electric trike is 33.5"
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Addmotor CustomerFebruary 20, 2023
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1
votes
Answer:
Yes, this fat tire trike is capable of any terrain. You may have to let some of the air out of the tires for a smoother ride in the sand.
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Addmotor CustomerFebruary 20, 2023
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0
votes
Answer:
Hi, the max load capacity of this etrike is 450lbs
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Addmotor CustomerFebruary 20, 2023
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0
votes
Answer:
Hi Leslie, this electric trike is front wheel drive
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Addmotor CustomerFebruary 17, 2023
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0
votes
Answer:
Thanks for asking, this electric tricycle weighs about 118lbs/53kg.
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Addmotor CustomerFebruary 17, 2023
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0
votes
Answer:
Yes, you can buy our electric bikes and electric tricycles through Affirm.
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Addmotor CustomerFebruary 16, 2023
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0
votes
Answer:
Thanks for reaching out. This M-340 electric tricycle comes with a waterproof rear basket bag.
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Addmotor CustomerFebruary 15, 2023
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0
votes
Answer:
Thank you for your order, it depends on the logistics situation, please check the tracking logistics information in time
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Addmotor CustomerFebruary 03, 2023
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2
votes
Answer:
Thank you for your feedback. Regarding pas and speed, Addmotor etrike 2023 can go 8mph at PAS1 up to 90+ miles, 20 mph at pas 7 up to 40 miles.
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addmotor February 14, 2023
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Answer:
Faster than you want to go. Mine came preset for 30 Km/h max (18 Mph) and it is scary going that fast. It is a trike after all.
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Chris MichelsSeptember 15, 2022
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0
votes
Answer:
The normal rainy day ride is ok, but please pay attention to drying the car in time after riding to avoid damage to some electronic components, and batteries, in addition, please avoid putting your E-trike in a wet environment for a long time
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Addmotor CustomerFebruary 03, 2023
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4
votes
Answer:
I keep mine at 20 psi because I go on grass sometimes. 30 PSI would be great for going fast on pavement only, but it's a bit more bumpy.
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Kerrith KingDecember 28, 2022
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Answer:
My M-340 tires say between 5 & 30 psi max on them.
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Steven HolemanAugust 25, 2022
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Answer:
The tires say between 5 and 20 lbs depending on the riding conditions.
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Eric EckAugust 20, 2022
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1
votes
Answer:
I purchased a trike hitch carrier. It attaches to your 2 " trailer hitch on the back of yoiur vehicle. Emojo Etrike sells them under accessories. They are made of alluminum so easy to hook up to your hitch. They are built for the emojo etrike but fits per
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Don ReedAugust 25, 2022
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Answer:
We use our pickup truck with a latch system to hold the trike in the middle of the bed.
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Addmotor CustomerJuly 12, 2022
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2
votes
Answer:
14-25 miles with a 320lb load.
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Addmotor CustomerJune 29, 2022
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0
votes
Answer:
I found a canopy that could fit the trike. There is a kayak canopy that you can use on Amazon. It can be taken down when not being used and bagged up. It will cover the cargo area and the body/head of the rider. Comes in a bunch of colors. The cost is ar
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Addmotor CustomerJune 02, 2022
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0
votes
Answer:
Hi. Thank you for your input. The M-340 battery is currently out of stock. Please keep checking the website for updates. Thank you so much.
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Addmotor CustomerApril 24, 2022
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0
votes
Answer:
Hi! Thanks for the comment. The M-340 is the class 2 etrike. The top speed of M-340 is 26 MPH.
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Addmotor CustomerApril 24, 2022
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0
votes
Answer:
Hi, Robin! Thanks for the comment. We were sorry to tell you that due to the battery shortage, there're no extra battery for ordering. Hope you could understand the current situation. Thank you so much:)
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Addmotor CustomerDecember 23, 2021
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0
votes
Answer:
Hi! Thanks for the comment! The battery of M-350 is not suitable for M-340. Hope this could help:)
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Addmotor CustomerNovember 11, 2021
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0
votes
Answer:
Hi! Sorry about that the trailer is not suitable for the electric trike!
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Addmotor CustomerOctober 29, 2021
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0
votes
Answer:
A 2 sided velcro strap on front and/or back applied brake lever works as a parking brake.
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Addmotor CustomerDecember 05, 2021
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Answer:
No parking brake
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Jeffrey DunnOctober 31, 2021
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0
votes
Answer:
? Did you mean trailer? If so answered above.
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Jeffrey DunnOctober 31, 2021
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0
votes
Answer:
No front tire is 24x4 and back tires are 20x4.
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Addmotor CustomerAugust 26, 2021
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0
votes
Answer:
You can pedal like normal.
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Addmotor CustomerJuly 11, 2021
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1
votes
Answer:
Hi! All the Addmotor Electric Bike comes with a charger.
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Addmotor CustomerAugust 05, 2021
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Answer:
Yes.
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Addmotor CustomerJuly 11, 2021
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2
votes
Answer:
Hi! Sorry for the delay. You can contact our sales@addmotor.com about the battery ordering and price. Thank you:)
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Addmotor CustomerAugust 05, 2021
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Answer:
Sold Out
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Hal HendersonMay 24, 2021
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1
votes
Answer:
I took mine off 50 miles ago. No problem, as I pedal all the time, and never rest my feet there. Also, sometimes my left foot would click against the wood...a bit too wide for me. I'm planning to cut it down about 3/8", reseal and put it back on. Most
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Addmotor CustomerJune 04, 2021
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Answer:
I believe it is basically a platform to rest your feet on when riding in PAS only. I also think it is not necessary to keep there if you want to remove it.
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Preston HellerMay 05, 2021
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1
votes
Answer:
This bike has shinamo 7 speed derailleur, maybe this bike is too beautiful, you didn’t notice
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Addmotor CustomerMarch 18, 2021
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