We use cookies to improve your online experience. By continuing browsing this website, we assume you agree our use of cookies.
Your position: Home / Privacy Policy

Privacy Policy

Thank you for accessing www.addmotor.com. We will try our best to respect and protect your privacy. To learn more, please read the following Privacy Policy.

Your privacy is critically important to us. As such, we have a few fundamental principles
1. We don't ask you for personal information unless we truly need it
2. We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights
3. We don't store personal information on our servers unless required for the on-going operation of one of our services

This Privacy Policy promises to keep your personal information secret and we will never sell your information to any others. To be specific, please see the notice below explaining our practices about online information and about how you can collect and use your information.

Collection of Information

We will collect information according to your willingness. We only collect information that you are willing to provide. Please update your personal information if necessary. In order to have a successful and safe business, you are required to provide us certain details: your name, email address, product selections, shipping address, telephone number, credit or debit card number, the card’s expiry date, and billing address. With these, we are more likely to provide you an efficient, meaningful and customized electric shopping experience.

1. Data Collection:

We are committed to requesting only the most necessary personal information required for specific interactions on our platform. This ensures that your privacy remains paramount. Furthermore, any personal information gathered is not shared indiscriminately; it is only disclosed when legally obligated, essential for product development, or vital for safeguarding our rights.

2. Website Visitors:

We collect non-personal information to enhance our understanding of user behavior, such as browser type, referring site, the date and time of each visitor, and other similar information. We may use such non-personally identifying information in aggregating publishes such as trend reports. We do gather certain personally identifying information, like IP addresses, with the aim of refining and personalizing the user experience on our platform.

3. Personally-Identifying Information:

We prioritize the collection of personal information only when it is instrumental for specific interactions that would require the collection of such information. We will not disclose such personally-identifying information other than those described in Information Protection (see below). Visitors have the option to refrain from providing such information, although it's important to note that this choice may impact their ability to fully engage with and benefit from the features of our website.

4. Information Protection:

The disclosure of personal information is meticulously managed, and limited exclusively to entities necessitating it for the provision of services on our website, as well as entities that commit to maintaining confidentiality. Such entities can be located worldwide and you consent to the transfer of such information. Importantly, we do not rent nor sell personally identifying information to third parties. Exceptions to this policy only occur when legally mandated or when we, in good faith, believe disclosure is necessary to protect our rights, property, or the public.

5. Cookies:

Cookies play a crucial role in enhancing user experience by identifying and tracking visitor behavior on our website. These tools help us understand usage patterns and preferences. While visitors have the option to disable cookies, it's important to consider that this may impact the functionality of certain features on our website.

6. Privacy Policy Changes:

While changes to our Privacy Policy are typically minor, we retain the right to make updates as needed. Users are encouraged to check for these updates regularly. The continued use of our website following any alterations to the Privacy Policy signifies your acceptance of the revised terms.

Use of Information

After we collect your personal information, we will use them to do the following:

1. Help you enter the Site easier and more convenient in that you do not have to enter your personal information again and again.
2. Fulfill any order and communicate with you more quickly. If you provide us with your debit or credit card details for the first time, we will record them so that you can save time and use them the next time you make an order with us.
3. Help better to sign up for our email newsletters.
4. Register on the site and allow us to send you email notifications and promotional information efficiently. Inform you about the latest information, products, and services that we offer.
By visiting our Site, you should obey the practices we described in this Notice.

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information such as order information, we will enter it into our database. (See the Data Security section above for more information). If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

Data Security

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% of complete security does not presently exist anywhere online or offline.

Sign for EXTRA $50 OFF
On Your First Ebike
close popup