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I have to register my bike but I can not find the motor serial number? Do I have to remove the aluminum plates the cover the mid-drive motor to find that number?
asked on January 18, 2022
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Hi! As our customer service team replied to you, the M-5600 ebike is equipped with a mid-drive motor​ which means there are no motor number for the M-5600. Only bike serial number and battery number can find out.



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ManageJanuary 25, 2022
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I cannot register my bike because you have not provided information on how to find the motor #. Please explain or adjust the registration so I can complete this process.



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Addmotor CustomerJanuary 23, 2022
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Hi! Thanks for the question! You can find them below: Bike serial number: Engraved on the headtube/bottom bracket(around the left crank) Motor number: Engraved on the motor Battery number: Engraved on the battery



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ManageJanuary 19, 2022
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