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$200 OFF GRANDTAN X
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GREATTAN L GREATTAN L
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0
votes
Question:
The title of the Greattan L dual battery is misleading people to think we get two batteries. Part of the reason I bought it was for the extra battery. Do I really need to spend another $699 for an extra battery after already spending $3800 for the bike?
Answer:
If you wish to have dual batteries, an additional battery can be purchased separately for $699. I understand this might be disappointing, especially after your initial investment of $3800, and I appreciate your understanding.
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Addmotor CustomerJuly 23, 2024
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Answer:
We apologize for any confusion caused by the product title. Currently, the Greattan L only comes with a single battery as standard (your choice in version options).
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Addmotor CustomerJuly 23, 2024
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0
votes
Question:
Is there a harness for securing the passenger. What are the approximate height/weight specs for the passenger? I’m looking for a way for my son with epilepsy to join us on rides. He is six-feet and 155 pounds. A light harness combined with a bike helmet w
Answer:
Hi, the maximum weight capacity for the passenger is approximately 150 lbs, and for the rider, it is 350 lbs. And the trike comes equipped with a seat belt for the passenger, but it does not include a helmet.
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Addmotor CustomerJuly 22, 2024
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0
votes
Question:
Why does the title say dual battery but single version is the only option to choose? I want to be sure I get 2 batteries. My order has already been placed.
Answer:
Hi, currently, there is only a single battery option available for purchase. However, you can buy an extra battery from the following link: https://www.addmotor.com/products/20ah-kirin-battery
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Addmotor CustomerJuly 22, 2024
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Answer:
I would like to know the answer to that question as well.
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Lance JohnsonJuly 22, 2024
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0
votes
Question:
Can I request a refund for the Addmotor Exclusive Well Padded Saddle as my Greattan L already has a saddle with the backrest already, and if it does get shipped to me, can I get a refund for the new / unused Addmotor Exclusive Well Padded Saddle? Thank y
Answer:
Hello, please contact our service team at support@addmotor.com for help.
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Addmotor CustomerJuly 10, 2024
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0
votes
Question:
Does the GREATTAN L arrive to my home assembled?
Answer:
Hi, the GREATTAN L is not fully assembled upon delivery, the remaining setup is quick and straightforward. We've prepared an easy-to-follow installation video: https://www.youtube.com/embed/Cfg6rXevNAk Hope this helps.
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Addmotor CustomerJuly 08, 2024
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1
votes
Question:
Can the batteries be dismounted for charging or replacement on the double battery option?
Answer:
Yes, both batteries are removable for charging.
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Addmotor CustomerJune 24, 2024
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0
votes
Question:
Can the double battery option be ordered with a cargo basket instead of the rear seat?
Answer:
Hi, if you prefer the rear basket, pls check: GREATTAN trike | https://www.addmotor.com/products/greattan
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Addmotor CustomerJune 24, 2024
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1
votes
Question:
Do you sell accessories?
Answer:
That's my question
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Addmotor CustomerApril 26, 2024
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Answer:
We offer accessories such as batteries and front baskets.
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Addmotor CustomerApril 07, 2024
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2
votes
Question:
Can the rear seat be taken off? Is that a cargo basket I see underneath?
Answer:
I would like to see photos and dimensions without the rear seat installed.
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Addmotor CustomerJune 23, 2024
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Answer:
I would have said take my money on two of these if that rear storage slid out from underneath the back seat or the back seat to be popped up. What a waste of space you either have to choose people or cargo not both??
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Addmotor CustomerMay 12, 2024
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Answer:
I'm wondering why the rear seat doesn't have a hinges in order for it to be lifted so that you can utilize the storage space underneath
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Addmotor CustomerApril 26, 2024
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Answer:
Hello, the rear seat of the GREATTAN L e-Trike is removable. It is screwed together with the bottom cargo basket and can be separated. I hope you find it helpful.
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Addmotor CustomerMarch 28, 2024
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0
votes
Question:
Can seat be replaced with bigger seat?
Answer:
Hello, we only offer one type of rear passenger seat. Hope this help.
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Addmotor CustomerMarch 08, 2024
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