Shipping Guide,Payment & Shipping
 
A message to our Addmotor friends:
 
All in-stock bikes listed on the website are ready to ship, once order, it will be shipped normally. We definitely want to acknowledge your support and trust.

 
Shipping Guide

Make an Order

We provide many products with different prices for your reference. If you need any help, please contact our customer service representatives.


Processing Time 
Your in-stock order will be shipped out from our warehouse within 1 to 2 business days after we received your confirmation email. Also order placed on the weekend, holiday or order received and confirmed after 1 pm on weekdays will be processed the next working day. Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only.

Transit Time
Once the item been shipped, you will receive the tracking number immediately to the email provided to us during checkout. You also have an option to check the updated info in your Addmotor account. Delivery times will vary depending on how far the destination is from our El Monte warehouse.


We will do us every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.


Quality Guarantee With Simple Package

In order to support environmental protection, the process of packing is quite simple but enough.  

NOTES

1) Usually, we will process your order once you finish your payment. But sometimes, we have to verify your order before we process it by sending you an email or calling you. Your cooperation will be much appreciated.

2) Please provide us a detailed and correct delivery address and a phone NO so that we can deliver your order successfully. The customer will bear full responsibility for the loss of the parcel was lost on the way because of the wrong delivery address.

3) We are sorry, but we can't change the delivery address of your parcel once your order has been shipped out.