Location & Working Hours,Customer Service
Location & Working Hours

Contact Us

  • We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
     

  • Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
     

  • Sales:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.

    We take phone order 213-7852838.
    Welcome to join us,more commmunication please email us at the following mailbox.
    sales@addmotor.com -- Any pre-sale advisory.
    support@addmotor.com -- Any problem you meet when use the bike, like products technologies issue, usage methods ect.
    dealer@addmotor.com -- If you want to do business as our dealer,kindly please contact us in this mailbox to reach an agreement.